Power is winning the battle over who owns the customer: the brand or the retailer.

I don't think there's anything wrong with being paternalistic as a company.

You are only as successful as the people who work for you want you to be.

Every morning, I eat one fat-free yogurt with a sliced peach when peaches are in season, and one thin slice of whole-wheat bread. The same thing. I don’t want to get fat. And I want to keep my fitness.

Here’s the thing – if you stop learning, you might as well pack it in. You can’t learn anything with your mouth open.

I’m not a builder of buildings, I’m a builder of collections.

One person really can make a difference.

Here's the thing - if you stop learning, you might as well pack it in. You can't learn anything with your mouth open.

I came to realize that visualizing, projecting yourself into a successful situation, is the most powerful means there is of achieving personal goals.

No one stopped buying I.B.M. because Tom Watson wasn't there, but they stopped buying Elizabeth Arden because she wasn't there.